System malfunction of Mobile Suica.｜モバイルスイカのシステム障害

System malfunction of Mobile Suica.｜モバイルスイカのシステム障害

ニュースの記事（英語／日本語）

英語

Troubles have occurred when using mobile Suica and PASMO to pay fares since the evening of the 27th. According to JR East, starting from around 4:20 p.m. on the 27th, there have been reports of issues where charging through the "Mobile Suica" app becomes unavailable or difficult. Similar problems seem to be happening with private railways and bus companies in the Tokyo metropolitan area.

These troubles are limited to devices that use Apple's basic software, "iOS," and JR East is investigating the payment system of these devices to identify the cause. However, it is stated that if there is a balance in Suica or PASMO or if you charge with cash, you can use them as usual.

日本語

27日夕方から、モバイルのSuicaやPASMOを使って運賃の支払いをする際にトラブルが発生しています。JR東日本によると、27日の午後4時20分すぎから、「モバイルSuica」のアプリでのチャージができなくなったり、しにくくなるトラブルが報告されています。同様の問題は首都圏の私鉄やバス会社でも発生しているようです。

これらのトラブルはアップル社の基本ソフト「iOS」を使用している端末に限られており、JR東日本はこの端末の決済システムを調査して原因を特定しています。ただし、SuicaやPASMOの残高がある場合や現金でのチャージは通常通り利用できるとのことです。

ニュースに使われた英単語

英語	日本語	種類	具体例
Occur	発生する	動詞	Accidents can occur if you're not careful.｜注意しないと事故が発生することがあります。
According to	によると	熟語	According to the weather forecast, it will rain tomorrow.｜天気予報によると、明日は雨が降るそうです。
Private Railway	私鉄	名詞	I prefer taking the private railway to work. It's more convenient.｜私は私鉄で通勤する方が便利だと思います。
Fare	運賃	名詞	Train fares will increase starting this year.｜今年から電車の運賃が上がります。
Payment	支払い、決済	名詞	At this store, you can make payments using electronic payment.｜このお店では電子決済で支払いが出来ます。
Report	報告	名詞	Provide a detailed report about the occurred problem.｜起こった問題について、詳細の報告をしなさい。
Limited to	限られて	副詞	The issue is limited to devices that use Apple's basic software, "iOS."｜障害は、「アップル社の基本ソフト「iOS」を使用している端末に限られています。

ニュースの理解度テスト

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問題	a	b	c	d
What is considered as the cause of the trouble?	Mobile Suica app	JR East's payment system	Apple's basic software "iOS"	Tokyo metropolitan private railways and bus companies
During what time period did the trouble occur?	Before 4:20 PM	After 4:20 PM	Before 4:20 AM	After 4:20 AM
What kind of problems have been reported?	Malfunctioning of station ticket gates	Restrictions on the use of Suica and PASMO	Increase in JR East's fares	Occurrence of app bugs
In which region have similar problems occurred?	JR East's jurisdiction area	Tokyo metropolitan private railways and bus companies' region	Mobile Suica and PASMO usage area	Apple's headquarters region
What did JR East investigate?	The cause of the trouble	Improvement measures for payment methods	Congestion situation at stations	Users' opinions and requests

問題	選択	答え
What is considered as the cause of the trouble? a) Mobile Suica app b) JR East's payment system c) Apple's basic software "iOS" d) Tokyo metropolitan private railways and bus companies
During what time period did the trouble occur? a) Before 4:20 PM b) After 4:20 PM c) Before 4:20 AM d) After 4:20 AM
What kind of problems have been reported? a) Malfunctioning of station ticket gates b) Restrictions on the use of Suica and PASMO c) Increase in JR East's fares d) Occurrence of app bugs
In which region have similar problems occurred? a) JR East's jurisdiction area b) Tokyo metropolitan private railways and bus companies' region c) Mobile Suica and PASMO usage area d) Apple's headquarters region
What did JR East investigate? a) The cause of the trouble b) Improvement measures for payment methods c) Congestion situation at stations d) Users' opinions and requests

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